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Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A context menu will show up. It comprises elaborate info about all the operations that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of instructional videos clarifying how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, take a look at our extensive Frequently Asked Questions section, which covers questions asked by actual customers and offers real solutions. We periodically update our Frequently Asked Questions section with new entries in order to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, we have a fantastic team of customer service technicians available 24-7-365 and eager to help you with any query. Each support ticket you send will be responded to within one hour (the average support ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com